Privacy Policy

Homeowner Program LLC provides advertising and a matching service that connects each homeowner with a single independent home-improvement provider suited to their request. When you submit a request through this Site, your information is provided to the one matched provider — for this program, True Good Energy Builds — who may contact you about your inquiry. We do not distribute your request to multiple companies, and we do not sell your information to third parties for their own marketing purposes.

Homeowner Program LLC does not itself perform home-improvement work and does not call or text you. Communications about your project are sent by the matched provider, True Good Energy Builds.

When you use the Services, you may provide:

• Full name
• Email address
• Telephone number
• Physical address
• Homeownership status and property information
• Any other information you submit through our forms

We may also automatically collect limited technical information such as IP address, browser type, device information, and pages visited, including through cookies and similar technologies.

We use your information to:

• Connect you with the single matched provider (True Good Energy Builds) for your request
• Enable that provider to contact you about your inquiry
• Operate, maintain, and improve the Site and Services
• Communicate with you about your request
• Comply with legal obligations and protect against fraud or misuse

When you submit the form and provide your mobile number, you consent to receive calls and text messages from True Good Energy Builds, the provider matched to your request, regarding your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Mobile phone numbers and SMS opt-in consent collected through this form are used solely to contact you about your request and are NOT sold, rented, or shared with any third parties or affiliates for their own marketing purposes.

The Services are not endorsed, administered, or sponsored by any wireless carrier. Carriers are not liable for delayed or undelivered messages.

We share your information only as follows:

• With your matched provider (True Good Energy Builds): to enable them to contact you about your request.
• With service providers and vendors who perform functions on our behalf (such as hosting or analytics), bound by confidentiality and permitted to use the information only to provide services to us.
• For legal reasons: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Homeowner Program LLC, our users, or others.
• In a business transfer: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

We do not sell your Personal Information, and we do not share your mobile/SMS opt-in information with third parties or affiliates for their own marketing purposes.

We and our service providers may use cookies, pixels, and similar technologies to operate the Site, remember your preferences, measure performance, and support advertising. You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards designed to protect your Personal Information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your state of residence, you may have rights to:

• Access the Personal Information we hold about you
• Correct inaccurate Personal Information
• Request deletion of your Personal Information
• Opt out of the sale or sharing of Personal Information (note: we do not sell your Personal Information)
• Opt out of targeted advertising

To exercise any of these rights, contact us at [email protected]. We will respond as required by applicable law. You may also opt out of text messages at any time by replying STOP.

California Residents: You may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 400 R Street, Suite 1080, Sacramento, CA 95814, or www.dca.ca.gov.

The Site and Services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

We may update this Privacy Policy at any time by posting the revised version on the Site with a new Effective Date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Policy.

Homeowner Program LLC
Email: [email protected]

For questions about text messages from your matched provider, contact True Good Energy Builds at [email protected] or (415) 800-9907.